Shipping &Delivery Policy.

1. Digital-Only Delivery

Zurvek is a cloud-based platform. No physical products are shipped. All services, reports, and features are delivered digitally through the web application.

2. Instant Access

Upon successful subscription or purchase, users receive immediate access to the platform and its features corresponding to their subscription tier. No waiting period or delivery time is required.

3. Service Availability

We target 99.9% uptime for the Zurvek platform. Planned maintenance windows will be communicated in advance where possible. Service availability may vary due to:

• Scheduled maintenance and system upgrades
• Unforeseeable infrastructure incidents
• Third-party service dependencies

4. Report Generation

Evaluation reports and decision-support outputs are generated on-demand within the platform. Processing times may vary depending on the complexity of the analysis and current system load, but typically complete within minutes.

5. Regional Access

Zurvek is accessible globally via web browser. Server infrastructure is hosted in India (primary) and the United States (server node). Performance may vary based on user location and local internet conditions.

6. Contact

For delivery or access inquiries: support@zurvek.com